Careers

Field Sales Lead

Full-time • United Kingdom • Cape Town, South Africa • Hybrid

The Field Sales Lead drives direct retail acquisition through in-person engagement with independent and multi-store operators. Retail is relationship-driven, and many store owners prefer face-to-face interaction before committing to new operational systems. This role focuses on building trust locally, conducting live demonstrations, and converting prospects through clear, practical value delivery.

You will spend significant time in retail environments understanding workflows, identifying pain points, and demonstrating how Klarity improves stock control, reporting accuracy, and operational visibility. Beyond closing deals, this role builds regional momentum through referrals and reputation. Field intelligence gathered from conversations and objections will directly inform product development and positioning, making this role both commercially impactful and strategically valuable.

Direct Store Outreach

  • Visit independent and multi-store retailers
  • Qualify prospects in-person
  • Identify operational pain points

Live Demonstrations

  • Conduct on-site POS demos
  • Address objections in real time
  • Demonstrate operational value

Closing And Expansion

  • Close new store contracts
  • Upsell additional locations
  • Build local referral loops

Feedback Loop

  • Document objections and buying triggers
  • Feed market intelligence back to product

KPIs

  • Monthly new store sign-ups
  • Sales cycle length
  • Close rate
  • Expansion revenue

Ideal background

  • Field sales experience
  • Confident live demo presenter
  • Strong relationship builder
  • Comfortable working independently